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Shipping & Returns

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Refund Policy

Thanks for purchasing our products at https://www.shopping-nyc.com.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@shopping-nyc.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

 

Shopping NyC

Attn: Returns

RMA #

6360 98Th Street

APT B05

Rego Park, NY 11374-2225

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 (917) 743-4818

info@shopping-nyc.com

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